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Service Terms and Conditions

The following items/checks are INCLUDED in the service offering:

The Basic Service Schedule Charge is for labour of servicing/cleaning of the unit only and includes the following:

  • Includes the first hour on site
  • Cleaning of indoor coil
  • Cleaning of outdoor coil (High Pressure Washer)
  • Checking indoor and outdoor fan motors
  • Checking fan blades for damage or out of balance
  • Checking all electrical connections
  • Checking for oil spots on refrigerant piping
  • Checking and cleaning of condensate drains
  • Cleaning of filters
  • Checking of cooling and heating operation
  • Checking refrigerant pressures
  • Checking running current
  • Measuring on & off coil temperatures (indoor & outdoor)
  • Cleaning unit cabinets
  • Checking corrosive barriers
  • Checking corrosion protection treatments

The service DOES NOT INCLUDE:

  • Any transport fees/call out fees for installers outside a radius of 10km
  • Any additional repairs needed and any parts needed for such repairs
  • Any labour costs that requires the technician to stay onsite for a longer period of time than the normal service / inspection fee. If the technician believes something will take longer than the allocated time for the service/ inspection fee the technician will discuss this directly with the customer.